Cancel/Change Order
We want to make sure you're completely satisfied with your purchase. If you need to cancel or change your order, please review our policy below:
Cancellation and Changes
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Cancellation Window: You may cancel your order within 24 hours of placing it. To cancel your order, please contact our customer service team as soon as possible.
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Order Changes: You can also request changes to your order within the same 24-hour window. This includes modifying items, quantities, or shipping details.
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Post-24 Hour Policy: Once the 24-hour period has passed, your order will have entered processing and shipment stages. At this point, we are unable to cancel or make changes to the order.
How to Request Cancellation or Changes
To cancel or change your order, please follow these steps:
- Contact our customer service team at helplefleek@gmail.com
- Provide your order number and details of the requested change or cancellation.
Please note that any changes or cancellations requested after the 24-hour window may not be processed due to the order's advancement in the processing and shipment stages.
Thank you for shopping with LeFleek! If you have any questions or need assistance, don’t hesitate to reach out.